Shipping Policy
At Sainnaaz, we are committed to delivering your favorite Pakistani unstitched suits safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is dispatched, you will receive a shipping confirmation along with tracking details (if available).
Shipping Time
- Product will be delivered within 7–10 business days from the date of dispatch.
- Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
- During festive seasons, sales, or high-demand periods, delivery may take slightly longer than usual.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping offers may be available on selected orders or promotional campaigns.
Order Tracking
- Once your order is shipped, tracking information will be shared via email, SMS, or WhatsApp (where applicable).
- Customers can use the tracking details to monitor the status of their shipment.
Delivery Information
- Please ensure that the shipping address and contact details provided at checkout are accurate and complete.
- Sainnaaz will not be responsible for delays or delivery failures caused by incorrect customer information.
Delayed Deliveries
While we strive to deliver every order within the promised timeline, delays may occur due to:
- Courier service disruptions
- Natural disasters or extreme weather conditions
- Public holidays
- Remote delivery locations
- Unforeseen logistical issues
In such cases, we appreciate your patience and understanding.
Lost or Damaged Shipments
If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of receiving the delivery notification. We will work with the courier partner to resolve the issue as quickly as possible.
Contact Us
For any shipping-related queries, please contact:
Sainnaaz
📧 Email: [email protected]
📞 Phone: +91 9899003210
Thank you for shopping with Sainnaaz. We look forward to bringing beautiful Pakistani unstitched suits directly to your doorstep.