TERMS AND CONDITIONS Effective Date: June 2026 Welcome to Sainnaaz ("we," "our," or "us"). By accessing or using Sainnaaz.com, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order. 1. General Sainnaaz is an online store offering premium Pakistani suits and ethnic wear products. By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian. 2. Product Information We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However: Minor variations in color may occur due to screen settings and photography. Product availability is subject to stock availability. We reserve the right to modify product details, prices, and availability without prior notice. 3. Orders and Acceptance All orders placed on Sainnaaz.com are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including pricing errors, suspected fraud, or stock unavailability. An order confirmation email does not constitute final acceptance of the order. 4. Pricing and Payments All prices are displayed in Indian Rupees (INR). Applicable taxes, shipping charges, and fees will be displayed during checkout. Payments must be completed through the payment methods available on the website. Orders will be processed only after successful payment confirmation. 5. Shipping and Delivery Delivery timelines are estimates and may vary due to logistics, weather conditions, public holidays, or unforeseen circumstances. Sainnaaz shall not be liable for delays caused by courier partners. Customers must provide accurate shipping details. We are not responsible for delays or losses resulting from incorrect information. 6. No Return and No Exchange Policy Due to the nature of our products, all sales are final. Products sold on Sainnaaz.com are not eligible for return, exchange, or refund except in cases where the customer receives: A wrong product; A damaged product; A defective product. Any such issue must be reported within 48 hours of delivery along with clear photographs and order details. 7. Cancellations Orders may be cancelled only before dispatch. Once an order has been shipped, cancellation requests will not be accepted. 8. Intellectual Property All content on this website, including logos, images, designs, graphics, text, product descriptions, and website layout, is the exclusive property of Sainnaaz and may not be copied, reproduced, distributed, or used without prior written permission. 9. User Conduct You agree not to: Use the website for unlawful purposes; Attempt unauthorized access to our systems; Upload malicious software or harmful code; Interfere with the website's operation or security. 10. Limitation of Liability To the fullest extent permitted by law, Sainnaaz shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. 11. Privacy Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described in that policy. 12. Force Majeure Sainnaaz shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, pandemics, government actions, or transportation disruptions. 13. Governing Law These Terms and Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered place of business of Sainnaaz. 14. Contact Information For any questions regarding these Terms and Conditions, please contact: Sainnaaz Website: Sainnaaz.com Email: [email protected] Phone: +91 98733 81662 15. Changes to Terms We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised Terms.